Privacy Policy

Pojko's Privacy Policy
Your Data Is Safe With Us

Pojko believes your personal information belongs to you. This Privacy Policy clearly states what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

Summary: Pojko uses your personal information solely to improve our services and keep your account secure. We never sell your data to third parties.

1Introduction

Pojko (https://pojko.pro) is an online gaming and entertainment platform serving users in Bangladesh. This Privacy Policy explains what information Pojko collects while you use the platform, how that information is used, and the steps we take to protect your privacy.

By creating an account and using Pojko, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.

This Privacy Policy works in conjunction with Pojko's Terms & Conditions. Reading both documents together will give you a full understanding of how Pojko handles your information and what your rights are on the platform.

2What Information Is Collected

Some personal information is required to register on Pojko and manage your gaming activity. The following sections explain what is collected, broken down by category.

Type of Information Example Reason for Collection
Personal Identification Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Notifications
Payment Information Mobile Banking/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Device & Usage Information IP address, browser type, device ID Security Monitoring & Fraud Prevention
Gaming Activity Betting history, win/loss records Service Improvement & Bonus Offers

KYC Documents: During account verification, Pojko may request a photo of your National ID, passport, or driving licence. These documents are used solely to confirm your identity.

3Why Information Is Collected

Pojko collects your information for specific, defined purposes only. No unnecessary data is collected — every piece of information we gather has a clear reason behind it.

  • Account Management: Your identity and contact details are needed to create your account, log in, and keep it secure.
  • Payment Processing: Mobile wallet information is essential for processing deposits and sending withdrawals.
  • Identity Verification (KYC): Age and identity verification is carried out to meet legal obligations and protect minors.
  • Fraud Prevention: Device and behavioural data is analysed to detect multiple accounts, bonus abuse, and other fraudulent activity.
  • Service Improvement: Usage patterns are analysed to improve the gaming experience.
  • Bonuses & Promotions: Gaming activity data is used to deliver offers that are relevant to you.
  • Legal Compliance: Information required to meet regulatory obligations is retained accordingly.

4How Your Information Is Used

Pojko uses collected data solely for operating and improving the platform. Your personal information is never shared with advertising networks or sold to third parties.

Pojko analyses your gaming history and preferences to generate personalised game recommendations and bonus offers. This analysis is fully automated and exists solely to enhance your experience.

Pojko's support team may access your account information to resolve issues. This access is limited and used solely for support purposes. The support team can never view your payment password or PIN.

Pojko never uses your information for advertising purposes. If you do not wish to receive promotional messages, contact support and we will turn them off.

5Data Sharing Policy

The core principle of Pojko's Privacy Policy is simple — your data belongs to you. We never sell your personal information to third parties under any circumstances. However, limited data may be shared in certain specific situations.

  • Payment Provider: The necessary payment details are shared with Mobile Banking, Nagad, or Rocket to process your transactions.
  • Game Providers: Session data may be shared with the game provider while playing certain games.
  • Legal Obligations: Information may be disclosed in response to a court order or a valid request from a government authority.
  • Fraud Prevention: Information may be shared to assist in investigations involving cybercrime or money laundering.

Pojko never shares your password, payment PIN, or full ID number with any third party. If anyone requests this information, it may be a fraud attempt.

6Data Security

Pojko uses industry-standard security technology to protect your data. Our servers and databases are fully encrypted and undergo regular security audits.

  • All data transfers are secured with SSL/TLS 256-bit encryption.
  • Passwords are stored using a hashing algorithm and are never saved in plain text.
  • Server access is restricted and controlled through two-factor authentication.
  • Regular security scans and vulnerability assessments are conducted.
  • If a suspicious login is detected, protective measures are automatically applied to the account.

Please note that no one can guarantee absolute security on the internet. It is your responsibility to keep your Pojko account password strong and never share it with anyone, in line with Pojko's privacy policy.

7Cookie Policy

Cookies may be stored on your device while you use the Pojko website. Cookies are small text files saved in your browser that help improve the website's functionality.

Essential Cookies Analytics Cookies Session Cookies Security Cookies
  • Essential Cookies: Essential for maintaining your login session and keeping the website running properly. The platform cannot function without these.
  • Session Cookies: Stores information about your active gaming session. Automatically deleted when you close your browser.
  • Analytics Cookies: Used to understand which pages are visited most. This data does not personally identify you.
  • Security Cookies: Used to prevent CSRF attacks and other cyber threats.

You can block or delete cookies through your browser settings, though doing so may affect the performance of some Pojko features.

8Your Rights

Under Pojko's Privacy Policy, you have certain important rights over your personal information. These rights are explained in detail below.

Right to Access Your Data

You have the right to request details of what information we hold about you.

Right to Correct Your Data

You have the right to request corrections if any of your information is inaccurate.

Right to Delete Your Data

You may request deletion of your personal information after your account is closed.

Right to Data Portability

You may request a copy of the information we hold about you.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Object

You may object to your information being used for marketing or analytics purposes.

To exercise any of the rights above, contact the Pojko support team. We generally respond to requests within 30 days.

9Data Retention Period

Pojko retains your information for as long as it is needed. All data is stored while your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations.

  • Transaction records are retained for a minimum of 5 years.
  • KYC documents may be retained for up to 3 years after account closure.
  • Chat and support records are retained for 2 years.
  • Cookie data is generally cleared within 30 days to 1 year.
  • Marketing data is deleted immediately upon opt-out.

10Children's Privacy

Pojko strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

Age is verified at registration, and confirmed through identity documents during the KYC process. If we determine that a minor has created an account, it will be immediately closed and all associated data deleted.

If you suspect a minor is using Pojko, please notify our support team. We will act promptly.

11Policy Updates

Pojko may update this Privacy Policy as needed. If any significant changes are made, we will notify you via the mobile number or email provided at registration. The "Last Updated" date at the top of this page will always reflect the most recent version.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

12Contact

For any privacy-related questions, complaints, or requests, please contact the Pojko support team.

We typically respond to all privacy-related requests within 24–72 hours. For urgent matters, contact us directly via live chat.


Why Pojko Is Trustworthy

Your Data To Keep You Safe We Are Committed

SSL Encryption

All pages and transactions on Pojko are secured with 256-bit SSL encryption. Your information cannot be intercepted in transit.

KYC Verification Process

Through identity verification, Pojko ensures that only adults are able to use the platform.

Your Data Is Never Sold

Under Pojko's Privacy Policy, your personal information is never sold to advertisers or third parties.

Transparent Data Policy

This Privacy Policy clearly sets out when, why, and for how long Pojko retains your information.

Regular Security Audits

Pojko's systems undergo regular security testing to ensure any vulnerabilities are quickly identified and resolved.

24/7 Privacy Support

Pojko's support team is always available to help with any questions or concerns about your data.


Join Now

At Pojko Play Safe

Your privacy is our top priority. Register on Pojko and enjoy gaming in a secure environment.

100%
Data Protected
SSL
Encryption
24/7
Support
0
Data Sales
বাংলা