Pojko's Terms and Conditions —
Know before you play

1Introduction & Eligibility

Pojko (referred to hereinafter as the "Platform", "we", or "Pojko") is an online gaming and entertainment service operated through the website https://pojko.pro and its mobile application. Pojko's terms and conditions apply to all use of the platform's services.

By accessing our platform or using any of its services, you confirm that you have read, understood, and agreed to these terms and conditions, our privacy policy, and our responsible gaming guidelines. Pojko's terms and conditions may be updated periodically, and all changes will be published on the website.

Pojko is intended solely for Bangladeshi citizens and legal residents. Access is not permitted from countries where online gaming is prohibited by law. You are solely responsible for complying with the laws applicable in your jurisdiction.

2Account Registration & Security

Creating a personal account is required to access Pojko's services. You must provide accurate and complete information at the time of registration. Pojko reserves the right to close any account created with false or misleading information.

• Each person may only create one account. If multiple accounts are found, all bonuses will be forfeited.
• You are responsible for keeping your account password confidential. Do not share your password with anyone.
• Any suspicious activity on your account must be reported to Pojko support immediately.
• The mobile number or email address provided at registration may need to be verified at a later stage.
• Transferring or selling your account to a third party is strictly prohibited.

3Age Restrictions & Eligibility

Members must be 18 years of age or older to participate on Pojko. All Pojko services are strictly prohibited for minors. By creating an account, you confirm that you are at least 18 years old.

Pojko may request age verification documents at any time. If a member is found to be underage, their account will be closed immediately, all deposited funds will be returned, and no bonuses or winnings will be paid out.

4Deposit & Payment Policy

Pojko currently accepts Mobile Banking, Nagad, and Rocket for deposits. All deposits are processed in Bangladeshi Taka (BDT). Deposit amounts must fall within the minimum and maximum limits set by the platform.

• Minimum deposit limits are set in accordance with applicable guidelines.
• Successful deposits are typically credited to your account within a few minutes.
• Providing accurate information at the time of deposit is mandatory.
• Depositing under a third party's name or from another person's mobile wallet is not permitted.
• Pojko does not charge any deposit fees, though the payment provider's own charges may apply.

Under Pojko's terms and conditions, any deposit issues must be reported to the support team within 24 hours. Claims submitted after this period may not be considered.

5Withdrawal Policy

Winnings earned through gameplay on Pojko can be withdrawn. KYC verification must be completed before making a withdrawal. Funds will only be sent to the mobile wallet registered to your account.

• Withdrawal requests are typically processed within 1–24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Only one withdrawal request may be pending at any given time.
• Incorrect bank or wallet details on a withdrawal request may cause processing delays.
• Daily withdrawal limits follow Pojko's guidelines.

6Bonus & Promotion Terms

Pojko offers various bonuses and promotions from time to time. Each bonus carries its own terms and conditions that must be followed. Bonuses may be forfeited if Pojko's terms and conditions are violated.

• The Welcome Bonus is available to first-time registrants only and applies to a single account.
• The wagering requirement for each bonus — the total number of times you need to bet — is clearly stated in the bonus offer.
• A maximum bet limit may apply when playing with bonus funds.
• Any attempt to claim bonuses through multiple accounts or VPN use will result in cancellation of all bonuses.
• Pojko reserves the right to modify or discontinue any bonus program at any time.
• Separate wagering conditions may apply to winnings earned from free spins.

7Gaming Rules & Fairness

All games on Pojko are operated through registered and licensed game providers. Each game outcome is determined by RNG (Random Number Generator) technology, ensuring complete impartiality and randomness.

• Pojko is not liable for disconnections during gameplay; however, your game progress will be saved.
• If a technical error occurs during a game, the result of that round may be voided.
• Bets placed on Sports Betting cannot be changed or cancelled once a match has started.
• In live games, the dealer's decision is final.
• Pojko reserves the right to void any abnormal winnings resulting from a software error or bug in any game.

Under Pojko's terms and conditions, any disputes regarding gaming results must be reported to the support team within 72 hours.

8Responsible Gaming

Pojko believes gaming should be a source of entertainment, not a means of income. We encourage all members to game responsibly. Responsible gaming policy is an integral part of Pojko's terms and conditions.

• Members can set their own deposit limits, session time, and bet amounts.
• A cooling-off period is available if you need a temporary break.
• The self-exclusion option is available for those who wish to permanently close their account.
• If you notice signs of gaming addiction, our support team is available to help.

To learn more, visit our Responsible Gaming Page View.

9Prohibited Activities

The following activities are strictly prohibited on Pojko. Violations of these terms and conditions may result in account suspension or permanent closure.

• Using the platform for money laundering or illegal financial transactions.
• Abusing the bonus system or engaging in bonus hunting.
• Manipulating games, hacking, or using automated software.
• Creating multiple accounts or using another person's account.
• Accessing the platform from a restricted region using a VPN or proxy.
• Registering with false information or concealing your identity.
• Engaging in fraudulent conduct toward other members.

10Privacy & Data Protection

Pojko takes the protection of your personal information very seriously. Data collected during registration is used solely for account management, payment processing, and verification purposes.

• Your personal information is never sold or disclosed to third parties.
• All data is secured using SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• Contact the support team to request deletion of your data.

To learn more, visit our Privacy Policy Read.

11Account Closure & Suspension

Pojko reserves the right to suspend or close any account at any time, without prior notice, for any reason — particularly in cases of terms and conditions violations. Any remaining balance upon account closure will be subject to a decision following an investigation.

• Members may also request account closure at any time.
• Certain data may be retained after account closure for legal compliance purposes.
• Any valid balance in a closed account will be returned, but bonuses will be cancelled.

12Terms Updates & Changes

Pojko reserves the right to update these terms and conditions at any time. Changes take effect as soon as they are published on the website. Continued use of the platform constitutes your acceptance of the updated terms.

If you have any questions about Pojko's terms and conditions, please contact our support team. We are always ready to help.