Responsible Gaming

On Pojko Play Responsibly,
Enjoy the Fun — Within Your Limits

Gaming is about fun, excitement, and entertainment — and it stays that way when you're in control. Pojko believes every player has the right to a safe and healthy gaming experience.

18+ Age Verified
24/7 Support Available
Free Self-Exclusion Feature
100% Clear Policies

Gaming on Pojko is purely for entertainment — never think of it as a way to make money. Keep a clear head and always play within your limits.

Our Promise

Pojko's Responsible Gaming Commitment

Pojko is more than just a gaming platform — we're committed to the well-being of every player.

Age Verification Required

Only individuals aged 18 or above may create an account on Pojko. This is strictly enforced through KYC verification.

Setting Bet Limits

Set your own daily, weekly, or monthly betting limit in BDT. Pojko enforces these limits automatically.

Breaks & Self-Exclusion

You can temporarily or permanently close your account at any time. The Pojko Support team is here to help you through the process.

Session Time Limit

Decide for yourself how long you want to play. Pojko sends automatic reminders once your set time is reached.

Transparent History

Your full betting history, win/loss records, and deposit/withdrawal history are always available and clearly visible.

Support Resources

If you have any concerns about your gaming, Pojko's live chat support is always available. We don't judge — we help.


Detailed Guide

Responsible Gaming Why Does It Matter?

Online gaming has become a popular form of entertainment for many people in Bangladesh. Pojko wants to keep that experience healthy and enjoyable. But gaming becomes a problem when it's no longer just for fun — and turns into an emotional dependency.

Responsible gaming means staying aware of your own limits — how long you're playing, how much you're betting, and whether gaming is affecting your daily life. These three things always deserve your attention. Pojko wants every player to play with a smile and feel free to walk away with one too.

Under Pojko's responsible gaming policy, gaming should never be seen as a source of income. Betting to recover losses or pay off debts is highly risky and only makes things worse. Only play with money you can afford to lose without affecting your daily life.

Rules for Starting Safe Gaming

Before registering on Pojko, set some personal ground rules for yourself. Decide in advance how long you'll play each day, how much you're willing to spend, and when you'll walk away — having a plan makes gaming far more enjoyable.

  • Set a clear budget before you start playing and stick to it.
  • Think of gaming as a way to have fun, not a way to make money.
  • Avoid gaming when you're tired, stressed, or under the influence of substances.
  • Spending time with family and friends matters more than gaming.
  • Don't place more bets out of frustration or disappointment after a loss — take a break instead.
  • Don't let a win tempt you into betting it all back.

Use Pojko's Safety Tools

Pojko understands that staying in control can be tough at times. That's why we offer a range of practical tools to help you set boundaries and stick to them. You can activate any of these tools at any time from your account settings.

From deposit limits to self-exclusion, every tool makes it easier to stay committed to responsible gaming. By using Pojko's responsible gaming features, you put yourself in control of your own experience.

The Role of Family and Loved Ones

If you believe someone close to you is struggling with gaming addiction, approach them with empathy rather than anger or arguments. Let them know that asking for help is not a sign of weakness. If you contact Pojko's Support team, we can also guide family members on how to offer the right kind of support.

Your Gaming Health Check

Emotional Control
Budget Awareness
Time Management
Social Balance

* This is an awareness example only. Evaluate your own gaming habits honestly.

Quick Tips

Safe Gaming 5 Simple Rules

Plan Your Budget First

Decide on a maximum spend before you start and never go beyond that limit.

Keep Track of Time

Set a timer on your phone and make it a habit to stop gaming when the time is up.

Don't Chase Your Losses

After a loss, don't increase your bets with an "one last try" mindset — that's the biggest trap.

Take a Break

Take at least a 10-minute break every hour. Get up and walk around.

Don't Hesitate to Ask for Help

If you need to talk, reach out to Pojko Support or someone you trust.

Ask Yourself

If you answer "Yes" to any of the following, pause and reflect:

Can't stop thinking about gaming?
Increasing your bets to recover lost money?
Are you lying to your family about your gaming?
Spending beyond your budget?
Feeling restless when you're not gaming?

If even one answer is "Yes," contact Pojko Support right away.


Warning Signs

Gaming Signs of Addiction Recognize

The first step toward responsible gaming is understanding your own situation. If you notice any of the signs below, please seek help.

1
Chasing Losses

Needing to bet more than before just to get the same thrill is an early sign of addiction.

2
Unable to Stop

You want to stop gaming but can't, or you keep trying and failing.

3
Hiding

You are lying to or hiding your gaming activity from family or friends.

4
Neglecting Work and Family

Gaming is interfering with your work, studies, or family responsibilities.

5
Financial Difficulties

You're borrowing money, dipping into savings, or missing bill payments because of gaming.

6
Emotional Distress

You feel angry, anxious, or depressed when you're unable to game.


Protection Tools

Pojko's Responsible Gaming Features

Deposit Limit

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit in advance. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Loss Limit

Loss Limit

Set a limit on how much you're willing to lose within a given period. Once you hit that limit, Pojko will automatically stop your gaming session.

Session Timer

Session Time Control

Set a limit on how long you'll play in one session. When your time is up, Pojko will remind you to take a break.

Self-Exclusion

Temporary or Permanent Closure

You can close your account temporarily or permanently. No promotional offers will be sent during an active self-exclusion period.

To activate any of the tools above, visit Pojko's account settings or contact our support team directly. All features are completely free to use.


Common Questions

About Responsible Gaming FAQs

Yes. Pojko verifies age through a KYC process using official ID at the time of registration and before withdrawals. No one under 18 can create an account. If an underage user is identified, the account is closed immediately.

Go to the Responsible Gaming section in your account settings to activate self-exclusion or a cooling-off period. You can also contact Pojko's live chat support directly and they will handle it for you. You will not be able to log in while self-exclusion is active.

Reducing your deposit limit takes effect immediately. However, requests to increase a limit are processed by Pojko after a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

Pojko's support team is always here for you. Reaching out to a mental health professional or a trusted family member is also a brave and wise decision. Pojko is ready to assist any player with self-exclusion and counselling referrals.

Yes, completely. Using responsible gaming features or seeking support is entirely confidential. Pojko does not share this information with any third party. We respect and value your decision to ask for help.

Family members cannot close an account directly, but they can contact Pojko Support to share their concerns. We will assess the situation, take the necessary steps, and provide support to the player involved.

Start Safe Gaming

On Pojko Responsibly Enjoy

Responsible gaming doesn't mean less fun — it means more enjoyment over the long run. Register on Pojko and experience gaming the safe way.

18+
Age Limit
Free
Self-Exclusion Feature
24/7
Support
100%
Privacy
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